If you are delivering networking service to consumers, quality of service is the name of your game. And what builds more confidence among your consumers than making the KPI of their own services available to them on-demand? Yes, NetAppio’s customer portal allows your customers to login and view the daily and monthly reports any time they wish, realtime! It will significantly save your support efforts while building trust among provider and consumer. 

Highlights

• Customer portal for networking service consumers
• View real-time report of service
• Significant reduction in call-center hours
• Removes disputes about SLA parameters
• Builds trust among consumers that influences sales